Last month, November 2021, IdentiSoft officially received the ISO 9001 certificate.
IdentiSoft has a quality management system certified according to the NP EN ISO 9001:2015 standard by APCER.
The market increasingly demands higher quality products and services, leading to intense competition and these constant demands. Any organization that aims to be competitive increasingly needs to find management methods that allow it to adequately respond to the new challenges imposed by the strong competition it faces.
NP EN ISO 9001:2015 allows us to organize and optimize all processes, enabling the company to improve performance, ensuring customer satisfaction and good management practices.
This implementation has had a very positive impact, contributing not only to the improvement of the organization’s internal quality in its various aspects, but also to its focus on its customers. It further improves the quality of services provided, proving relevant to how human resources are organized around work and to the rationalization of resources.
